How to report a problem with the app on my Garmin watch?

You can report any issues with the SityTrail app on your Garmin watch through our technical support page at https://help.geolives.com or via email at help@geolives.com, making sure to mention in your message that the issue relates to the app on the Garmin watch.

If you have encountered a crash of the application, please also feel free to email the crash log files that you can obtain as explained here to help@geolives.com: How to provide Garmin log files to support?

In order to diagnose your issue, you may sometimes be asked to enable the “Debug” mode in the app and/or to provide log files.

Here is the procedure: How to provide Garmin log files to support?