How do I request a receipt / invoice for my purchase?

Requesting a receipt for the purchase

1. Make sure your details are up to date on https://connect.geolives.com in the "My details" section
2. Go to https://shop.geolives.com
3. Click on "My account" at the top on the right .
4. Log in to your account.
5. Click on your username in the top right corner and choose "My orders".
6. In the list of orders, choose "Action" ⇒ "Request a receipt" to the right of the order in question.

Requesting an invoice for the purchase

Change your account type if necessary

If the receipt is not sufficient and you need a proper invoice for your purchase, you must have a corporate/professional or non-profit organisation account.

Go to https://connect.geolives.com in the "My details" section and change your account type to "Corporate or professional" or "Non-profit organisation".

Enter your VAT number in the form if you have one.

Remember to validate the changes

Requesting an invoice

1. Go to https://shop.geolives.com
2. Click on "My account" at the top on the right .
3. Log in to your account.
4. Click on your username in the top right corner and choose "My orders".
5. In the list of orders, choose "Action" ⇒ "Request an invoice" to the right of the order in question.