SityTrail - Help and Support


What can I do if I have a problem with SityTrail applications?

1. Read the help of our applications

Website help

Mobile application help

Our support service will not answer to questions that are not answered in these help topics.

2. Contact our support service

If you have well read our help topics and you don't find the answer to your question or problem, you can contact us via this link :

Open a support ticket

Please describe your problem in details, the circumstance in which the problem occurs, error messages displayed, ... and if possible attach a screen capture of the problem.



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