Virtual Assistant
Our virtual assistant will help you find the appropriate information in our documentation, and to contact our support team if necessary.
Online help for the mobile app
How to use the trail apps on Android and iOS (Apple iPhone)
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If you are currently experiencing problems with recording (straight lines, etc.) or following trails with your Android device, please visit this page: My trail does not record properly in background or screen off mode
Video tutorials
How to record a trail:https://youtu.be/vLtmKCQvHMY
How to follow a trail:https://youtu.be/47Ihvo4CEAM
Installation and sign up
Freemium and Premium
Presentation of the map screen and GPS
Recording a trail
Video tutorial - How to record a trail:https://youtu.be/vLtmKCQvHMY
Following a trail
Video tutorial - How to follow a trail:https://youtu.be/47Ihvo4CEAM
Managing my account
Discovering the Premium trails catalogue
Import / export trails
Points of interest
Topographical maps
Download maps
Presentation of other main menu functions
Presentation of parameters and settings
Connected watches
Online help for the connected watches app
If you cannot find the answer to your problem, please visit the Frequently asked questions (FAQ) page
Updated on: 2024-04-25 13:47:05.776224